Frequently Asked Questions

1. How much does shipping cost?
Shipping is free for all domestic orders. For international orders, a flat rate of $7.95 is applied to cover shipping and handling costs.

2. What if the size doesn’t fit or I don’t like the item?
If the item is not the right size, you can return it to the address provided for a replacement. If you are not satisfied with the appearance of the item, you may return it for another product or receive a full refund within 60 days of purchase.

3. How can I check the status of my order?
You can track your order in real-time through the shipping confirmation email sent within a week of your purchase or by using the "Order Tracking" tab on our website. For additional assistance, contact us at support@tringloshop.com.

4. Do you ship internationally?
Yes, Tringlo Shop ships worldwide. International orders typically arrive within 7 to 12 business days, depending on the destination country.

5. Can I change my shipping address or product size/variant after placing an order?
If you notice an error in your shipping address or product selection, please email us as soon as possible. While changes cannot be guaranteed after your order has been processed due to our quick processing times, we will do our best to assist you.

6. Are payments secure?
Yes, all payments made on Tringlo Shop are fully secure. We use advanced encryption technologies to ensure the confidentiality and security of your personal and financial information.

7. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods.